CUSTOMER SERVICE EXECUTIVE - FRESH GRADUATES (MANDARIN SPEAKER EXTRA ALLOWANCE)

(Recruitment Firm) - Intelek Talent Solutions (Kuala Lumpur) Jalan Ampang Kuala Lumpur Federal Territory of Kuala Lumpur Malaysia
  • Handle inbound calls by providing accurate and timely information on product and service and customers’ complaint.
  • Achieve first call resolution in all customer interaction.
  • Build rapport with customers over the phone.
  • Responsible for 100% follow up activities arising from customers call.
 
Requirements:
  • Fresh Graduates Degree / Masters with customer service skills are encouraged to apply.
  • Excellent communication skills in English and Bahasa Malaysia. Mandarin speaker is an added advantage.
  • Customer oriented and willing to go extra miles in understanding customer’s needs.
  • Able to work on rotational shift basis, weekends and Public Holidays.
  • Tech savvy and computer literate especially Microsoft Word, Excel and PowerPoint.
  • Full professional job training will be provided for successful candidates.
  • Open for Malaysians only.
Why customer service?
  • Help you grow as an individual, a team player, and a leader.
  • Develop the people skills and the chance to help – the main role will be to help people resolve their issues.
  • Transferable skills – dealing with the public to managing workload, from liaising with other departments to using your initiative, all experience you have gained in a customer service job will benefit you in your next career move.
 
Interested candidate(s) may contact Atiqah at 03-2161 2121 or you are welcome to walk-in for an interview as per the details stated below:
 
WALK-IN INTERVIEW SESSIONS:
Monday - Friday: 9.00 am - 4.00 pm (Excluding Weekends and Public Holiday)
Intelek Talent Solutions Sdn Bhd (HQ)
(Formerly known as Agensi Pekerjaan Intelek Sdn Bhd)
Suite 4.01, 4th Floor,
Wisma MCA, 163,
Jalan Ampang,
50450 Kuala Lumpur.
 

Kindly bring along below documents on the interview day:
1. Updated resume
2. Education certificates (Original & Photocopy)
3. Passport size photograph - 1 copy
4. Latest 3 months payslip (If applicable)
 
 


Open 21 April 2018
Closed pada 21 Mei 2018

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Profil Syarikat

(Recruitment Firm)

(Recruitment Firm)


Since 1999, Intelek has evolved from being a small talent management solutions provider, to becoming one of the fastest growing recruitment and human resource solutions provider in the country. Our range of expertise encompasses permanent, contractual & temporary staffing, executive search & placement and payroll administration.
 
Intelek serves a wide range of clients in supporting their excellent business through our innovative services and a team of dynamic and vibrant recruitment consultants. We transform job seekers to career seekers – turning dreams into reality. We strive to seek the best in people and amplify their excellence.