Optimum Internet: Reviews Pricing & Performance

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Optimum Internet: Reviews, Pricing & Performance

Optimum Internet

If you stay in or near New York, then you might have heard of Optimum. Optimum provides cable-based totally high-pace net to approximately four million human beings in choose regions of the Northeast, such as Connecticut, New Jersey, and New York. In addition to net plans, Optimum affords cellphone and TV at some point of its service region and over 2 million WiFi hotspots, presenting customers with connectivity even when away from domestic.

Optimum Internet Packages

Optimum gives seven exclusive programs, from less expensive to speedy and effective. Since a few plans are simplest to be had in pick regions, take a look at their website to peer which plans are supplied in your vicinity.

Altice Advantage Internet

A joint effort by way of Optimum and Suddenlink, this bundle gives discounted Internet carrier for contributors inside the National School Lunch Program, New York City citizens attending a New York Public School, veterans receiving country or federal public assistance, and those age sixty five and over who're eligible for Supplemental Security Income. In addition to discounted installation and a loose Smart Router and Modem, members get 30 Mbps down load speeds for simplest $14.99 a month.

Optimum 10

The most fundamental plan without eligibility requirements, Optimum 10 presents connectivity with restrained pace at 10 Mbps and costs $24.ninety five consistent with month.

Optimum 20

Upgrading from the simple Optimum Internet plan affords extra speeds of  20 Mbps with only a small growth in price at $29.ninety nine in keeping with month.

Optimum Online

This plan represents Optimum’s widespread package deal, with hurries up to 200 Mbps and a value of $sixty four.ninety five according to month. The plan is the minimum requirement to improve to one of Optimum’s premium excessive-speed packages. For customers who hire one of their modems at an extra $10 in keeping with month, Optimum offers a Smart Router that is best to be had to Optimum Online subscribers.

Optimum two hundred

The first of their top rate add-on packages, Optimum 2 hundred will increase hastens to 2 hundred Mbps for a further $20 according to month. At those speeds, customers can movement High Definition excellent video to more than one gadgets and support multiplayer online gaming. Optimum 2 hundred applications are simplest supplied in select places, so check their internet site for availability.

Optimum three hundred

Optimum 300 gives hurries up to 300 Mbps for an extra $55 according to month. Users can move 4K Ultra High Definition video on more than one gadgets even as different household devices keep to run without interruption. As with the Optimum two hundred package deal, the Optimum 300 package is most effective presented in pick out places. Check the website for availability.

Optimum 400

Optimum’s top-tier bundle helps as much as four hundred Mbps network speeds, sufficient for even heavy-duty broadband usage. This high-cease plan is available for an extra $66 consistent with month. Optimum four hundred top class applications are available in select places; take a look at their website to analyze if it’s to be had on your vicinity.

Optimum Availability

With coverage in Connecticut, New Jersey, and New York, Optimum Internet affords a huge populace with high-velocity broadband connections.

Optimum Features

Optimum’s broadband connection can broadcast WiFi for the duration of the complete residence. They additionally provide WiFi coverage thru over 2 million hotspots in the course of the three-country area. Customers can connect to an Optimum internet WiFi hotspot and revel in the identical protection, responsiveness, and velocity as their domestic connection. The password-included WiFi hotspot additionally consists of McAfee cloud-based virus and malware protection.

Optimum Fees and Charges

The basic month-to-month fee doesn’t cowl all of your net service costs. If you don’t have a modem and router, which must be a logo and version supported by using Optimum, then you can hire a modem for $10 a month. If you lease a modem and have at the least the Optimum Online plan, you could add a Smart Router for no additional rate. A community enhancement price of $three.50 according to month is also included in every bill.

To start your provider, you have to pay a one-time charge of $ninety nine for fashionable set up or $149.99 for top rate installation. Standard set up sets up one tool wirelessly with a maximum of two retailers but does not encompass hardwiring. Premium set up permits clients to request difficult wiring with Ethernet to a single device, Smart TV, gaming gadget, pc, or alarm machine. It additionally includes putting in all available wireless gadgets and 3 shops, with additional outlets costing $25 each.

Check Optimum’s website for additional offerings and fees.

Optimum Reviews

The American Customer Satisfaction Index compares Optimum against a number of different Internet provider providers in addition to other agencies. Scoring sixty three out of one hundred in 2019, Optimum ranks especially amongst Internet service carriers. In earlier years, the organization was ranked even higher, securing second vicinity in 2016 and 0.33 in 2017 and 2018. If sixty three out of a hundred seems low, note that Internet carrier carriers and TV providers are ranked closing amongst all industries, inflicting their highest rankings to fall brief of different industry averages.

Reviews.org gives Optimum a three.five out of five, but it’s common for upset customers to make an effort to publish reviews, so this score won't be consultant of all consumer reviews.

ConsumerAffairs gave Optimum a 1.9 out of 5 based totally on 724 rankings submitted. While there were some of 4- and five-megastar rankings, many critiques were one famous person, dragging their standard rating down dramatically.


Optimum gives high-velocity internet at aggressive rates inside the New York place. If you need to attach outdoor your private home, you’ll locate their 2 million WiFi hotspots a prime benefit. Review Optimum’s website to find out the packages to be had on your area and locate the right service on your needs.

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