Windstream Internet: Reviews Pricing & Performance

Windstream Internet is a web provider that makes use of DSL, fiber, cable, and dialup networks and operates in parts of 18 states in the US. On its website, the agency promotes three very high-pace internet applications: Kinetic GIG, Kinetic 500, and Kinetic two hundred. While its fiber networks are developing, Windstream’s predominant declare to repute is DSL coverage for rural regions. According to the Federal Communications Commission (FCC), downloads of as a minimum 100Mbps and uploads of 25Mps are available in tons of Windstream’s coverage location. Windstream had about 1 million broadband subscribers as of 2018.

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Windstream internet programs

Kinetic GIG Internet

Kinetic GIG Internet with the aid of Windstream is a fully fiber-optic Internet provider provided in more than 150 groups within the US, imparting download and add speeds of up to 1Gbps and permitting 4K movie streaming. According to Windstream, different benefits of fiber-optic networks encompass better reliability than copper networks, simultaneous guide for a couple of devices inside the home, and lower latency for quicker page masses. Fiber is available in about 6.3 percentage of Windstream’s coverage region, in line with the FCC.

Kinetic 500 Internet 

Kinetic 500 Internet is advertised as providing download speeds of up to 500Mbps. Windstream uses DSL for Kinetic 500 and most different plans, besides for Kinetic Gig. According to the FCC, however, handiest about 1.seventy six percentage of Windstream’s DSL service area achieves download speeds of 500Mbps, even as another 1.76 percentage can download at 250Mbps. 

However, these small numbers say extra about the low availability of very excessive-velocity DSL programs than whether Windstream promises on promised DSL speeds. In the FCC’s maximum latest actual-to-marketed speeds record, the enterprise scored between 86.52 percentage and ninety nine.seventy one percentage, signifying which you generally get the speeds you pay for from Windstream.

Kinetic 2 hundred Internet 

As its call shows, Kinetic 200 Internet, some other DSL service is advertised as imparting down load speeds of as much as 200Mbps. The FCC does not track 200Mbps down load speeds. However, down load speeds of at the least 100Mbps are to be had in 38.2 percent of Windstream’s DSL insurance place.

Lower-pace internet applications

Windstream additionally gives a extensive range of lower-speed net applications, which range significantly by means of velocity and charge in different places. In Pittsburgh, PA, for example, Windstream gives four special plans, with none achieving a download velocity above one hundred Mbps. The plans in Pittsburgh variety from a 15Mbps bundle known as Standard Kinetic Internet to a 100Mbps bundle referred to as Premium Kinetic Plus. Windstream additionally gives Internet/phone/TV bundles in some areas, such as Pittsburgh. 

To discover which packages are available on your vicinity, you ought to offer your street deal with and zip code to Windstream.  Generally, the FCC observed that about 96.eight percent of Windstream’s normal provider region can reap down load speeds of at the least 4Mbps. About ninety three percentage can receive 10Mbps or higher and seventy eight.1 percent can get 25Mbps and up. DSL is offered in ninety nine.2 percentage of the overall provider location.

Windstream availability

Windstream is obtainable in 18 states: Alabama, Arkansas, Florida, Georgia, Iowa, Kentucky, Minnesota, Mississippi, Missouri, Nebraska, New Mexico, New York, North Carolina, Ohio, Oklahoma, Pennsylvania, South Carolina, and Texas. Services are only supplied in sure components of every nation, and speeds vary appreciably.

Windstream gives Kinetic GIG to choose groups in 16 states, however communities are more and more receiving coverage. When the gigabit carrier first released in 2016, the preliminary locations included Lincoln, NB; Lexington, KY; Sugar Land, TX; and seven groups in North Carolina: China Grove, Concord, Davidson, Harrisburg, Kannapolis, Lewisville, and Matthews.

Windstream functions

Unlike some different internet providers, Windstream doesn’t manage community congestion via capping an man or woman patron’s usage or throttling a purchaser’s provider as soon as a positive quantity of utilization is handed. No contracts are required, and offerings can be ordered on a monthly basis. 

All Windstream customers benefit get admission to to loose e mail addresses. Internet security, cloud storage, facts backup, tech support, and wire maintenance offerings are offered as paid add-ons. These add-ons are furnished through four Internet Shield security applications, each offered at monthly pricing.

Three of those paid Internet Shield applications come with McAfee Multi-Access (MMA), a multi-degree package for protecting gadgets that include PCs, Macs, and Android smartphones and tablets. Supporting all browsers, MMA includes anti-virus, anti-phishing, firewall, PC optimization, a cellular tool locator, and advanced chance safety for protecting your privateness. With MMA protection via Windstream, you may manipulate up to three supported devices from a single account whenever you log on.

  • Windstream’s Shield Lite offers fundamental protection to protect your identification and statistics, along with MMA, online records backup with record safety, as much as 100GB in cloud storage, and identification theft safety with credit score monitoring.
  • Shield Standard gives all of the identical capabilities as Shield Lite even as including unlimited 24/7/365 tech guide for up to three PCs thru Tech Help, at the side of wire maintenance protection for your property through a Protection Plus plan. 
  • Shield Premium has all of Shield Standard’s capabilities, similarly to PC Protect and entire-home tech assist. You get insurance for computer hardware malfunction in addition to for unintended damage to PCs. You also obtain far off, better tech help for up to 10 internet-related gadgets on a 24/7/365 foundation.
  • Windstream’s Premium Wi-Fi tool connectivity support offers expert tech assist with Wi-Fi issues like set up and activation. It also comes with Protection Plus to cover restore costs for system, such as wiring and jacks. This is the only Internet Shield package from Windstream that doesn’t encompass net safety software from McAfee.


Windstream presents DSL, fiber, cable, and dial-up internet offerings in wallet of 18 states in the US. Services are available at a extensive variety of speeds and rate factors, depending on in which you stay. The employer boasts reasonably priced DSL connectivity at 100Mbps or much less in rural regions. Windstream additionally gives fiber connectivity at Gig speeds in 150 groups in sixteen states, with plans to extend.

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