Optimum Internet: Reviews Pricing & Performance

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Optimum Internet: Reviews, Pricing & Performance

Optimum Internet

If you live in or close to New York, then you definately might have heard of Optimum. Optimum offers cable-based high-speed net to about four million human beings in select regions of the Northeast, including Connecticut, New Jersey, and New York. In addition to internet plans, Optimum presents phone and TV at some point of its service region and over 2 million WiFi hotspots, imparting customers with connectivity even when far from domestic.

Optimum Internet Packages

Optimum gives seven specific programs, from low priced to rapid and powerful. Since a few plans are handiest available in pick regions, take a look at their website to look which plans are provided for your location.

Altice Advantage Internet

A joint effort via Optimum and Suddenlink, this bundle provides discounted Internet provider for contributors inside the National School Lunch Program, New York City residents attending a New York Public School, veterans receiving nation or federal public assistance, and people age sixty five and over who are eligible for Supplemental Security Income. In addition to discounted set up and a loose Smart Router and Modem, participants get 30 Mbps download speeds for most effective $14.99 a month.

Optimum 10

The most basic plan without eligibility necessities, Optimum 10 presents connectivity with confined pace at 10 Mbps and charges $24.95 consistent with month.

Optimum 20

Upgrading from the simple Optimum Internet plan gives extra speeds of  20 Mbps with most effective a small growth in fee at $29.99 in line with month.

Optimum Online

This plan represents Optimum’s preferred package deal, with accelerates to two hundred Mbps and a value of $64.95 according to month. The plan is the minimal requirement to upgrade to one in all Optimum’s premium excessive-speed applications. For customers who rent certainly one of their modems at a further $10 according to month, Optimum gives a Smart Router that is best available to Optimum Online subscribers.

Optimum 200

The first of their top rate add-on packages, Optimum two hundred increases quickens to two hundred Mbps for an extra $20 in line with month. At these speeds, customers can circulation High Definition high-quality video to multiple gadgets and assist multiplayer online gaming. Optimum two hundred programs are most effective presented in choose locations, so take a look at their internet site for availability.

Optimum three hundred

Optimum 300 gives quickens to 300 Mbps for an extra $fifty five in step with month. Users can stream 4K Ultra High Definition video on a couple of devices at the same time as different household devices keep to run without interruption. As with the Optimum 2 hundred package, the Optimum three hundred package deal is simplest provided in select places. Check the website for availability.

Optimum 400

Optimum’s top-tier bundle supports as much as four hundred Mbps network speeds, enough for even heavy-responsibility broadband utilization. This high-quit plan is to be had for a further $sixty six according to month. Optimum 400 premium programs are available in select locations; check their internet site to research if it’s available for your region.

Optimum Availability

With insurance in Connecticut, New Jersey, and New York, Optimum Internet affords a big population with high-velocity broadband connections.

Optimum Features

Optimum’s broadband connection can broadcast WiFi at some stage in the entire residence. They additionally offer WiFi insurance through over 2 million hotspots at some point of the three-nation location. Customers can connect with an Optimum internet WiFi hotspot and experience the equal safety, responsiveness, and speed as their home connection. The password-protected WiFi hotspot additionally includes McAfee cloud-based virus and malware safety.

Optimum Fees and Charges

The primary month-to-month fee doesn’t cowl all of your internet carrier charges. If you don’t have a modem and router, which must be a logo and model supported by way of Optimum, then you may rent a modem for $10 a month. If you rent a modem and have as a minimum the Optimum Online plan, you could upload a Smart Router for no extra charge. A community enhancement charge of $three.50 per month is likewise covered in every bill.

To start your carrier, you must pay a one-time rate of $ninety nine for wellknown installation or $149.99 for premium set up. Standard installation units up one tool wirelessly with a maximum of two outlets however does not consist of hardwiring. Premium set up lets in clients to request tough wiring with Ethernet to a unmarried tool, Smart TV, gaming system, pc, or alarm system. It also includes setting up all to be had wi-fi gadgets and 3 shops, with additional outlets costing $25 every.

Check Optimum’s internet site for extra services and expenses.

Optimum Reviews

The American Customer Satisfaction Index compares Optimum against some of different Internet service vendors in addition to other corporations. Scoring sixty three out of one hundred in 2019, Optimum ranks highly among Internet service carriers. In prior years, the agency become ranked even higher, securing second region in 2016 and third in 2017 and 2018. If sixty three out of 100 seems low, word that Internet service providers and TV carriers are ranked remaining among all industries, causing their highest rankings to fall brief of different enterprise averages.

Reviews.org offers Optimum a 3.five out of five, however it’s commonplace for disenchanted clients to take the time to put up evaluations, so this score might not be consultant of all customer opinions.

ConsumerAffairs gave Optimum a 1.nine out of five based on 724 scores submitted. While there had been some of four- and 5-famous person rankings, many evaluations had been one famous person, dragging their average score down dramatically.


Optimum gives high-velocity internet at aggressive charges within the New York vicinity. If you want to connect outside your home, you’ll discover their 2 million WiFi hotspots a primary gain. Review Optimum’s website to find out the applications to be had on your region and discover the proper carrier in your needs.

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